Privacy and confidentiality

Confidentiality in counselling

What we talk about stays between us. There are a small number of situations where I may need to share information, for example if I believe you or someone else is at serious risk of harm, or if the law requires it. Wherever possible, I'd talk to you first.

[Susie's full confidentiality statement, including clinical supervision and consent for under-18s – round 2]

What this website collects

If you use the contact form, I receive your first name, your phone number or email, and anything you choose to write. This is sent to me by email and used only to reply to you. The website doesn't store your message in a database.

Please don't include details about your health in the form. We can talk about that when we speak.

Who is responsible for your data

Susie Black, trading as Lotus North Counselling, is the data controller. [ICO registration number]

[How long records are kept, how they're stored, and how to ask for a copy or ask for them to be deleted – from Susie]

Cookies and visitor statistics

[Confirm before launch: no tracking cookies. If privacy-friendly visitor stats like Umami are used, say so here.]